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BraaiBokkie™ 400mm long x 300mm wide x 100mm high. Made from 10mm Mild Steel.
Poker Set: 500mm long with wooden handle made from 8mm mild steel.
A: Free exchanges & returns for 30 days
You can exchange or return your purchase within 30 days of delivery, completely free of charge, shipping Excluded. We want to make your online shopping experience hassle-free and fun. It’s important that any unwanted product, unless faulty, is returned in a re-saleable condition. We’d expect this to mean that you’ve kept all original packaging and labels, and that the product is undamaged and unused. We reserve the right to refuse a return or an exchange if products are returned damaged, or not in a saleable condition.
B: Returning defective or damaged products
We do our best to ensure that the products we deliver to you are of a high quality. If you’ve received a product with a defect or fault, we’ll gladly replace the exact product at no additional cost to you. Where a replacement product is not available, your account will be credited. Our 7-day drop-and-collect replacement promise entitles you to an immediate replacement of a damaged or defective product within 7 days of receipt. For your convenience, our courier will collect the defective product whilst delivering your replacement.
Our 6-month replacement warranty entitles you to have your product replaced at Rade-Be Trust's expense if the product is found to be defective or faulty, or unsuitable for the purpose generally intended. If the product is found NOT to be defective or damaged, you will NOT be entitled to any replacement or credit, but will instead be liable for the costs incurred in having such a product returned to Rade-Be Trust, and then redelivered to you.
Faults resulting from normal wear and tear; damage arising from incorrect usage of the product will NOT be regarded as defects and will NOT entitle you to any replacement or credit, or the 6-month replacement warranty.